About

Our Guarentee

Our Guarantee

GARDEN CENTER SELF-PLANT GUARANTEE

As a Garden Center customer, if you choose to install your Lurvey Select® nursery stock, it is guaranteed for one year. Should it not survive, bring it in with your receipt and a 50% credit will be issued for one-time replacement nursery stock. 

This guarantee excludes all commercial sales, annuals, perennials, roses, and sod.

PLANTING SERVICE GUARANTEE

When we install your Lurvey Select® nursery stock, you will receive a 100% one-time replacement guarantee for one year. If for some reason your nursery stock is not doing well, simply give us a call and we will come out to your home and conduct a plant check. If there is a need for a replacement, a new plant will be selected, delivered and installed. 

This guarantee excludes all commercial sales, annuals, perennials, roses, and sod.

COMMERCIAL SALES GUARANTEE

Many of our products come with manufacturers warranties and we certainly want to do what we can to support you with any problems you may have.

We can only guarantee live plants to be healthy and in good growing condition when they leave our site. We have no control over what happens to plants after they leave our sales yards.

We encourage our landscape professionals to take advantage of our Lurvey Seminars and the knowledge of our Lurvey Sales Team to help make your next planting a success! Lurvey cannot guarantee or be responsible in any way for the results secured in transplanting.


Unilocks’ Guarantee

TRANSFERABLE LIFETIME GUARANTEE

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Our commitment of quality and strength.

Unilock was the first concrete paver manufacturer in North America to offer a Lifetime Guarantee, and we have continued to back it up to make sure you’re completely satisfied with our product. That’s quite the commitment since we have over 10 billion stones on the ground! We can do this because our product is better and stronger.

In fact, our internal standards of manufacturing far exceed industry standards set by ASTM, CSA and European organizations. Our Lifetime Guarantee has been a part of our commitment for the past 40 years. We stand behind every stone we make – just ask our customers.

Our Warranty

Unilock provides a Transferable Lifetime Guarantee on the structural integrity of our paving stones, slabs, retaining wall units and natural stone for residential use. Any materials installed and maintained to our guidelines, and subject to normal wear, that prove defective, will be replaced without cost. Color matching cannot be guaranteed and replacement labour is not included. Registration is required and must be complete within 60 days of your dated proof of purchase.

Whatever your gardening and landscape vision

— see how Lurvey can help bring it to life!